Product

Yes, LED Neon is better than the Traditional Neon.
Our LED Neon contains hundreds of little LED’s in a Food-grade silicone shell to creates the appearance of neon. LED-Neon is brighter, low energy efficient and long lifespan. You can control the lights to show amazing scenes with our dimmer!
The traditional neon has softer glow but tubes easy break, heat when working.

Absolutly yes, all you need  is send your test or image to us for free quote & mock up: hello@fastneonsigns.com
We will follow your inquiry within 24 hours to help you create the neon signs!

Yes, we can produce waterproof Neon Signs for outdoors events and outdoor permanent installation.
If you need for outdoors, please specify your application when submit the custom order or choose it direct on our custom sign product page.

For normal order, Production time: 3-4 business days; Deliver time: 6-8 business days.
If custom order complicated, may take more time to create.
All Neon signs are made to order by hand, we pay attention for details.

Shipping

Sure. We can product the fast order in 2-3 business days and faster shipping over-world. Just need to pay an extra cost.

The lifetime of LED Neon lasts around 50,000+ hours, can be used for 10-15 years.
This is about 3 times longer lifespan than the traditional gas neon signs.
LED is environmentally friendly and maintenance free.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

We use all major carriers, and local courier partners. Normally ship by DHL, FedEx.

Installation

Neon Signs come ready to use.
Our Neon Signs mounted on an high quality acrylic backing, easy to hang.
Package come with suitable power adapte with switch, plug, installation accessories like screws, chains etc.

The power cord from the neon sign is 2 meters (6.5ft), double-end power supply, when one end is damage and the other end can still work.

Our LED neon signs can be safely touched when it glowing.
Only 12V so run at a much safer voltage than traditional neon. With low output voltage, no heat will be generated on the outer surface even after long hours glowing. You can install the neon signs when it working

Payment

Pay by credit card or PayPal are available.
You can submit your custom order in our shop and check out to pay. Or we can send you an invoice to pay.

Yes, we will provide refund for error order.
Attention: We are unable to offer refunds for custom signs currently as each sign is custom made!
However, if there is any fault of your sign within the warranty period, we will fix it for you completely free of charge.

Warranty

We offer one year warranty for the LED neon sign.
During the warranty time, if any quality problem we will repair it or even replace a new for you.

All the neon sign will make 100% strict quality testing before delivery. All you got is after QC Passed products.

Other

Yes, the minimum luminous size is 4cm(1.57''). The custom signs dimension depend on your design or text quantity.
Please contact our team to get your better glowing neon signs by hello@fastneonsigns.com

Yes, we have 18 colors and multiple fonts for selection. If there no options you like, welcome to send your image to get your personalization by hello@fastneonsigns.com

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